Announcements & Hotel Policies

Guest Experiences

If you would like to receive an additional copy of your bill after your departure, please e-mail requests to copyofbill@sheratonrtp.com.

Hotel Policies

Alcohol Policy
Alcoholic beverage service is restricted to those 21 years or older with valid photo identification.

Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.

Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.

Pet Policy
Pets are not allowed.

Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoke Free Policy
We offer a smoke free environment. Smoking is not allowed in the building. A $200 cleaning fee will be added to the hotel bill should smoking or evidence that smoking has occured is discovered.

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